town hall
Procedure descriptions

Using a common point of contact of the chamber of industry and commerce

Do you wish to provide a service in the state of Baden-Württemberg? Do you want to know the procedure and which documents are necessary?

The common point of contact will be of assistance to you. The unified common point of contact is networked with various administrative bodies and will take you through the individual administrative process step by step. It is a partner for all processes.

You can also carry out all processes outside of Baden-Württemberg and send documents. You are no longer required to attend various offices in different states.

You are not obliged to use the common points of contact.

Responsible department

The local chamber or city/state council which has assumed the role of common point of contact.




  • come from Germany or a member state of the European Union and
  • wish to commence activities in Baden-Württemberg in accordance with the EU Services Directive or
  • are already providing services here but still require permits for this.


The precise course of procedure depends on your service and the prescribed formalities. Please inform your common point of contact or use the electronic application procedure.



Required documents

You can find out which documents you require during the electronic application process or from your common point of contact.



Individual permits may also incur costs.

Processing time

Once your documents are complete, these will be forwarded on quickly.


Some service areas are expressly excluded. As an example, these are:

  • Financial services
  • Services in the area of electronic communication
  • Travel services
  • Services of employment agencies
  • Games for money
  • Private security services
  • Activities of notaries and court enforcers

Should your service be included in the above, please obtain advice from your common point of contact.

Should you wish to form a company in another EU country as a service provider, the common point of contact in this country will provide support. They can provide you with all information concerning the procedure, which must be completed so that you can carry out your specific activities. You can complete all necessary formalities online.

Release note

The German original version of this text was drafted in close cooperation with the relevant departments. The Innenministerium released it on 15.05.2018. Only the German text is legally binding. The Federal State does not assume any liability for the translated texts. In cases of doubt or if you have any questions or problems, please contact the relevant authorities directly.


Bürger- und Standesamt (Bürgeramt)
Grabenstraße 15
89522 Heidenheim an der Brenz
Fax (0 73 21) 3 23-33 32