town hall
Procedure descriptions

Show retail sale of over-the-counter medicines

You may sell certain non-prescription and non-pharmacy-only medicines outside of pharmacies. These are known as over-the-counter medicines. The ordinance on pharmacy-only and over-the-counter medicines specifies which medicines these are.

The retail sale of over-the-counter medicines is subject to notification. Companies and organisations must notify the competent authority before commencing this activity. This also applies to persons who carry out these activities independently and on a professional basis. The activity must also be notified to the competent authority prior to commencement for the dispensing of medicinal products in the travelling trade.

This notification in accordance with the Medicinal Products Act must be submitted in addition to the business registration in accordance with the Trade, Commerce and Industry Regulation Act.

Retail sales of over-the-counter medicinal products may only be carried out if the entrepreneur has the necessary expertise, either by a person legally appointed to represent the entrepreneur or by a person authorised to manage the company or to sell the products.

Expertise is not required in the case of medicinal products that may be dispensed in the travelling trade, are intended for the prevention of pregnancy or sexually transmitted diseases, or disinfectants or oxygen intended exclusively for external use.

In the case of companies with several branches, there must be a person with the necessary expertise for each branch. If over-the-counter medicines are offered for self-service, a person with the relevant expertise must be available during opening hours.

Proof of expertise must be provided by passing an examination at the relevant Chamber of Industry and Commerce (IHK). Certain professional qualifications (e.g. pharmaceutical commercial clerk, pharmaceutical technical assistant) are also recognised as proof of expertise.

Responsible authority

Locally responsible regional council

Details

Prerequisite

  • knowledge and skills in the following areas:
    • Filling,
    • Packing,
    • Labelling and storage
    • placing on the market

of medicinal products.

Regulations that apply to over-the-counter medicines:

  • If you do not have the required expertise yourself, one of the following persons must have it:
  • a person legally appointed to represent the company
  • a person appointed by you to manage the company or
  • a person authorised by you to handle sales

If there are several branches, there must be a person in each branch who has the required expertise. If over-the-counter medicines are offered on a self-service basis, a person with the necessary expertise must be available during opening hours.

Procedure

  • You report the retail sale of over-the-counter medicines
  • The competent authority checks your notification
  • Once the notification has been made, you can start retailing

Deadlines

The notification must be made before commencement of the activity.

Required documents

  • Identity document
  • If applicable. Proof of expertise, for example through
  • IHK examination of expertise
  • completed pharmacy degree
  • Licence to practice as a pharmacist
  • University degree in chemistry, biology, human medicine, veterinary medicine in conjunction with further evidence such as theoretical and practical instruction in certain basic subjects (Section 15 of the German Medicines Act (AMG))
  • completed training as a chemist
  • Final examination as a pharmacy assistant or pharmaceutical-commercial employee
  • completed training as a pharmaceutical-technical assistant
  • Proof that you have carried out one of the following activities before 1978 after passing the commercial assistant examination: if applicable, additional practical work of at least three years in a commercial enterprise with over-the-counter medicines or five years of commercial work, two years of which in a managerial position, with over-the-counter medicines

Costs

The fees are determined by the respective state law

Processing time

Once you have notified us that you have started work, you may begin retailing.

Miscellaneous

If you wish to operate a mail-order business for over-the-counter medicines, you must also register in the mail-order register, as every mail-order supplier of medicines in the European Union is obliged to use the common European mail-order logo on its website. It shows consumers that a mail order company is authorised to sell medicinal products for human use by mail order over the Internet in accordance with its respective national law. At first glance, the consumer can recognise the Member State in which the mail order company is established.

The logo must be clearly visible on the website. The click leads to the mail order register.

Legal basis

Gesetz über den Verkehr mit Arzneimitteln (Arzneimittelgesetz - AMG):

  • § 44 Ausnahme von der Apothekenpflicht
  • § 50 Einzelhandel mit freiverkäuflichen Arzneimitteln
  • § 51 Abgabe im Reisegerwerbe
  • § 52 Verbot der Selbstbedienung
  • § 67 Allgemeine Anzeigepflicht

Release note

Machine generated, based on the German release by: Sozialministerium Baden-Württemberg, 29.07.2025

Contact

Bürger- und Standesamt (Bürgeramt)
Grabenstraße 15
89522 Heidenheim an der Brenz
Fax (0 73 21) 3 23-33 32