Citizen Service Centre online

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Council Services

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Customers of the Citizen Service Centre

Dear customers of the Citizen Service Centre,
we advise you to visit us with your specific requests during the opening hours with usually less customers. They are indicated by green areas in the graph above. As a general rule, shorter waiting hours are to be expected on Tuesdays during the late morning, on Wednesday afternoons and on Friday mornings. You might have to wait respectively longer on Mondays and Thursdays. The new identity card of the Federal Republic of Germany accounts for the fact we need more time now to deal with the request of every customer.

Heidenheimer Wegweiser

The 18th edition of the guide "Heidenheimer Wegweiser" has been published, providing interesting facts, figures and data about the City of Heidenheim, regarding its history, business, education and training etc. Get all contact details of municipal and state offices as well as cultural and social institutions such as associations.